Privacy and Confidentiality Policy
Catching the Spirit Youth Society recognizes the rights of individuals (parents, participants, volunteers, funding sources, etc.) and respects their privacy. Consequently, we are committed to protecting the confidentiality of the personal information that you have agreed to send us by following responsible information handling practices in keeping with privacy laws.
Catching the Spirit Youth Society gathers and uses your personal information in order to provide you with the services you have requested from us. Catching the Spirit Youth Society will only collect information about you if you volunteer it. Catching the Spirit Youth Society will not provide or sell personal information to any third parties.
Type of Information Gathered
The following information may be gathered: name, telephone number, mailing address, e-mail, date of birth, gender, medical information, photograph, etc.
Use of personal information
If you choose to provide us with personal information, it will be used to register you in our programs or to send you information about or invite you to upcoming events or programs that might be of interest to you. We may also use your personal information to improve our communications with you. We also use and disclose data, which does not identify individuals, for statistical purposes to develop and enhance our programs or for funding purposes.
Catching the Spirit Youth Society will not disclose your personal information to anyone without your prior knowledge or consent, except when required by law. This consent can be withdrawn at any time.
Catching the Spirit Youth Society can exchange your personal information with third parties that provide or might provide services on our behalf, such as Metro Vancouver, the RCMP, or medical experts and paramedics. However, we will only provide to these third parties the information required to fulfill their mandate. They are prohibited from using this information for other purposes.
Catching the Spirit Youth Society will make every reasonable effort to obtain your consent in gathering, using or disclosing your personal information. For children under the age of majority, we will obtain permission from a parent or legal guardian to gather and use personal information on the child’s identity. An exception will be made for legal, medical or security reasons, where it is impossible or unworkable to obtain your consent.
Catching the Spirit Youth Society maintains physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you. Your personal information is kept in secure locations, as well as in servers controlled by Catching the Spirit Youth Society, located either in our offices or in the offices of our service providers.
Confidentiality of client information is one of our fundamental principles. All Catching the Spirit Youth Society board members, staff and volunteers having access to personal data are required to sign an oath of confidentiality prior to their involvement with Catching the Spirit Youth Society and are expected to respect the confidentiality of personal information, handle it responsibly and uphold this agreement.
Client information is discussed only with those who, by the nature of their position, have a need to know. It is never a subject of casual conversation. Any breaches of confidence, or unauthorized access to records, are taken seriously and will result in disciplinary action.
Catching the Spirit Youth Society board members, staff and volunteers are bound by section 14 of the Child, Family and Community Services Act which requires a person to report to a child welfare worker in the Ministry of Children and Family Development if the person believes that the child is in need of protection in the situations set out in section 13 of the Child, Family and Community Service Act.
How to Contact Us
If you are aware of any inaccuracy or changes in the personal information which we hold about you, to review your personal information, or for more information about your rights concerning the protection of personal information, please contact Bob Gunn, Excutive Director Catching the Spirit Youth Society at 604-544-1622 or by e-mail at firstname.lastname@example.org.
If you have a complaint or concern about Catching the Spirit Youth Society’s information handling practices, we encourage you to talk to us.
Catching the Spirit Youth Society reserves the right to modify this declaration, at its discretion and without notice. However, any modifications made to this declaration will comply with the laws of Canada in this matter.
This site collects no personally identifying information about individuals except when specifically and knowingly provided by such individuals. We do record information such as time of day, browser type, browser language, and IP address when you interact with the site. We use this information to help diagnose problems with our server and to administer our web site. We also use this information to verify the number of discrete times you visit this web site each day.
In addition, we may place a "cookie" in the browser files of a user's computer. The cookie itself does not contain any personally identifying information although it will enable us to relate a user's use of our sites to information that the user has specifically and knowingly provided to us.
A user's personally identifying information may be used for marketing and promotional purposes but we will not share the information with others. Individuals always have the ability to stop their information being used for such purposes.
We may send e-mail to people with whom we have a business relationship.
To ensure the security of your data, including address information and credit card numbers, We always uses industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures that protect against the loss, misuse or alteration of information that we have collected from you.
*Personal information is any information about an individual and which makes it possible to identify that individual.
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